The Katsjiengville® Banking simulation challenge

 

Year 1

Step 1 – Watch the videos
An introduction to Katsjiengville®

Game Tutorial 1: General game information

Step 2 – Read the information below

Game information Booklet

Starting point Financial statements

Information applicable to year 1

Download

Overview of Decisions Required:

Step 3 – Let’s play the game

Decision Sheet: Year 1


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Name & Surname
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Your E-mail Address
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Your Phonenumber
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Company / Institution Name
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  • - Choose your Facilitator -
  • Arlene Botha
  • Esme Brits
  • Laurinda Hendricks
  • Thembisa Funani
  • Dudu Mkhize
  • Laurinda Hendricks
  • Lynne Jolliffe
  • Jurie Human
  • Marius Jobert
  • Rona van Hoepen
  • Mike Gibbs
  • John Marquis
- Choose your Facilitator -
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Who are the rest of your team?


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Second Person


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Name & Surname
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Your E-mail Address
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Third Person


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Name & Surname
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Your E-mail Address
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Fourth Person


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Name & Surname
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Your E-mail Address
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Fifth Person


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Name & Surname
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Your E-mail Address
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Sixth Person


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Name & Surname
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Your E-mail Address
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Seventh Person


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Name & Surname
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Your E-mail Address
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Eighth Person


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Name & Surname
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Your E-mail Address
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Ninth Person


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Name & Surname
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Your E-mail Address
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Tenth Person


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Name & Surname
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Your E-mail Address
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  • - Bank Number -
  • Bank 1
  • Bank 2
  • Bank 3
- Bank Number -
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In the team game ask your facilitator, In the individual game select any of the 3 options.

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Chief Executive Officer


Formulating a strategy

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Strategic Goal 1: Segment Focus


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For which segment option are you planning to have the highest market share in the market?
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  • - select a option -
  • Entry Level Market (ELM)
  • Retail Market (RM)
  • Affluent Market (AM)
- select a option -
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Strategic Goal 2: Deposit Products



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For which product option are you planning to have the highest share of the market?
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  • - select a option -
  • Savings Accounts ELM
  • Savings Accounts RM
  • Cheques Deposits AM
  • Investment Booster (RM & AM)
- select a option -
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Strategic Goal 3: Advance Products



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For which product option are you planning to have the highest share of the market?
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  • - select a option -
  • Personal Loans ELM
  • Personal Loans RM
  • Cheques Advances AM
  • Home Loans (RM & AM)
  • Credit Card (RM & AM)
  • Vehicle Finance (RM & AM)
- select a option -
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Strategic Goal 4: Key Ratio



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For which key ratio are you planning to be the best performing bank?
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  • - select a option -
  • Total Dividend per share
  • Return on Equity
  • Cost to Income Ratio
  • Best Company to work for
- select a option -
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Chief Financial Officer

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Increase Capital


Additional Shares Issued - Normal cause of business
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Maximum 100 000 000 Shares
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0.00
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Special dividend


% of historical profit paid out as a special dividend:
Special dividend percentage
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Maximum 20%
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0,00%
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Allocation of current year's profit after tax


% of current year's profit paid out as a normal dividend:
Normal dividend percentage

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Maximum 40%
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0,00%
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Consulting Cost


Consulting Project Budget Available - 170,000,000

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Consulting Cost Spend - Service Related
Tellers & Enquiries Project
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
ATM Related Project
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
Telephone Bank Project
Total not allowed to exceed Ҝŧ 500 000
Total not allowed to exceed Ҝŧ 500 000
Technology Related Project
Total not allowed to exceed Ҝŧ 500 000
Total not allowed to exceed Ҝŧ 500 000
R0.00
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Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
Consulting Cost Spend - Sales Related
ELM - Sales Consultants Project
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
RM - Sales Consultants Project
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
AM - Relationship Managers Project
Total not allowed to exceed Ҝŧ 500 000
Total not allowed to exceed Ҝŧ 500 000
Product Specialist - Sales Consultants:
- Investment Booster Project
Total not allowed to exceed Ҝŧ 500 000
Total not allowed to exceed Ҝŧ 500 000
- Home loans Project
Total not allowed to exceed Ҝŧ 500 000
Total not allowed to exceed Ҝŧ 500 000
- Credit Card Project
Total not allowed to exceed Ҝŧ 500 000
Total not allowed to exceed Ҝŧ 500 000
- Vehicle Finance Project
Total not allowed to exceed Ҝŧ 500 000
Total not allowed to exceed Ҝŧ 500 000
R0.00
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R0.00
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Field is required!
R0.00
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Field is required!
R0.00
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Field is required!
R0.00
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Field is required!
R0.00
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Field is required!
R0.00
Field is required!
Field is required!
Consulting Cost Spend - Back Office Related
Project Transactional Processing
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
Credit Applications Project
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
Collections and Recoveries Project
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
Account Maintenance and Retention Project
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
Project Valuers
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
R0.00
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Field is required!
R0.00
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Field is required!
R0.00
Field is required!
Field is required!
R0.00
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Field is required!
R0.00
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Field is required!

Consulting Cost


Consulting Project Budget Available - 170,000,000

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0.00
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Total not allowed to exceed R170 million

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Risk Director


Credit Policy


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Personal Loans - ELM

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  • Score Between 1 and 5 where:
  • 1 = Very Lenient
  • 2 = Lenient
  • 3 = Moderate
  • 4 = Stringent
  • 5 = Very Stringent
Score Between 1 and 5 where:
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Personal Loans - RM

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  • Score Between 1 and 5 where:
  • 1 = Very Lenient
  • 2 = Lenient
  • 3 = Moderate
  • 4 = Stringent
  • 5 = Very Stringent
Score Between 1 and 5 where:
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Cheque Advances - AM

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  • Score Between 1 and 5 where:
  • 1 = Very Lenient
  • 2 = Lenient
  • 3 = Moderate
  • 4 = Stringent
  • 5 = Very Stringent
Score Between 1 and 5 where:
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Home Loans (AM, RM)

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  • Score Between 1 and 5 where:
  • 1 = Very Lenient
  • 2 = Lenient
  • 3 = Moderate
  • 4 = Stringent
  • 5 = Very Stringent
Score Between 1 and 5 where:
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Credit Card (AM, RM)

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  • Score Between 1 and 5 where:
  • 1 = Very Lenient
  • 2 = Lenient
  • 3 = Moderate
  • 4 = Stringent
  • 5 = Very Stringent
Score Between 1 and 5 where:
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Vehicle Finance (AM, RM)

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  • Score Between 1 and 5 where:
  • 1 = Very Lenient
  • 2 = Lenient
  • 3 = Moderate
  • 4 = Stringent
  • 5 = Very Stringent
Score Between 1 and 5 where:
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Marketing General Manager


Marketing Budget Available- 300,000,000

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Brand Advertising
Sponsorship
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
General Brand Advertising
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
Product Advertising
Savings Accounts - ELM
Total not allowed to exceed R300000000
Total not allowed to exceed R300000000
Savings Accounts - RM
Total not allowed to exceed R300000000
Total not allowed to exceed R300000000
Cheques Deposits - AM
Total not allowed to exceed R300000000
Total not allowed to exceed R300000000
Investment Booster - RM & AM
Total not allowed to exceed R300000000
Total not allowed to exceed R300000000
Personal Loans - ELM
Total not allowed to exceed R300000000
Total not allowed to exceed R300000000
Personal Loans - RM
Total not allowed to exceed R300000000
Total not allowed to exceed R300000000
Cheques Advances - AM
Total not allowed to exceed R300000000
Total not allowed to exceed R300000000
Home loans - RM & AM
Total not allowed to exceed R300000000
Total not allowed to exceed R300000000
Credit Card - RM & AM
Total not allowed to exceed R300000000
Total not allowed to exceed R300000000
Vehicle Finance - RM & AM
Total not allowed to exceed R300000000
Total not allowed to exceed R300000000
R0.00
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Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
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Total Marketing Spend



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0.00
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Total not allowed to exceed R300 million

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Human Resource General Manager


People Related - Salary Increase

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Service Staff
Between 5% and 10%
Between 5% and 10%
Between 5% and 10%
Sales Staff
Between 5% and 10%
Between 5% and 10%
Between 5% and 10%
Back Office Staff
Between 5% and 10%
Between 5% and 10%
Between 5% and 10%
0.00%
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Field is required!
0.00%
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Field is required!
0.00%
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Field is required!
People Related - Bonus payments

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Service Staff
Between 5% and 10%
Between 5% and 10%
Between 5% and 10%
Sales Staff
Between 5% and 10%
Between 5% and 10%
Between 5% and 10%
Back Office Staff
Between 5% and 10%
Between 5% and 10%
Between 5% and 10%
0.00%
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Field is required!
0.00%
Field is required!
Field is required!
0.00%
Field is required!
Field is required!
People Related - Training Cost

Training Budget Available - R170,000,000
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Field is required!
Training Cost Spend - Service Related
Tellers & Enquiries
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
ATM Related
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
Telephone Bank
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
Technology Related
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
Training Cost Spend - Sales Related
ELM - Sales Consultants
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
RM - Sales Consultants
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
AM - Relationship Managers
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
Product Specialist - Sales Consultants:
- Investment Booster Training
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
- Home loans Training
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
- Credit Card Training
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
- Vehicle Finance Training
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
Training Cost Spend - Back Office Related
Transactional Processing
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
Credit Applications
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
Collections and Recoveries
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
Account Maintenance and Retention
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
Valuers
Total not allowed to exceed R17000000
Total not allowed to exceed R17000000
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!
R0.00
Field is required!
Field is required!

Total Training Spend



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0.00
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Field is required!

Total not allowed to exceed R170 million

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Sales Director


Interest Pricing

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Interest Rate Paid (Fixed Rate):
Savings Accounts - ELM
Fixed Rate Between 1% and 2%
Fixed Rate Between 1% and 2%
Fixed Rate Between 1% and 2%
  • - select an option -
  • 1,00%
  • 1,25%
  • 1,5%
  • 1,75%
  • 2,00%
- select an option -
Field is required!
Field is required!
Savings Accounts - RM
Fixed Rate Between 2% and 3%
Fixed Rate Between 2% and 3%
Fixed Rate Between 2% and 3%
  • - select an option -
  • 2.00%
  • 2.25%
  • 2.50%
  • 2,75%
  • 3.00%
- select an option -
Field is required!
Field is required!
Cheque Accounts Deposits - AM
Fixed Rate Between 3% and 5%
Fixed Rate Between 3% and 5%
Fixed Rate Between 3% and 5%
  • - select an option -
  • 3.00%
  • 3.50%
  • 4.00%
  • 4.50%
  • 5.00%
- select an option -
Field is required!
Field is required!
Interest Rate Paid (Relative to Repo):
Investment Booster - RM, AM
Start with repo rate and then subtract between 0% and -2%
Start with repo rate and then subtract between 0% and -2%
Start with repo rate and then subtract between 0% and -2%
  • - select an option -
  • 0.00%
  • -0.50%
  • -1.00%
  • -1.50%
  • -2.00%
- select an option -
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Field is required!
Interest Rate Asked (Relative to Prime):
Personal Loans - ELM
Start with Prime rate and add between +6% and +8%
Start with Prime rate and add between +6% and +8%
Start with Prime rate and add between +6% and +8%
  • - select an option -
  • 6.00%
  • 6.50%
  • 7.00%
  • 7.50%
  • 8.00%
- select an option -
Field is required!
Field is required!
Personal Loans - RM
Start with Prime rate and add between +4% and +6%
Start with Prime rate and add between +4% and +6%
Start with Prime rate and add between +4% and +6%
  • - select an option -
  • 4.00%
  • 4.50%
  • 5.00%
  • 5.50%
  • 6.00%
- select an option -
Field is required!
Field is required!
Cheque Advances - AM
Start with Prime rate and add between +2% and +4%
Start with Prime rate and add between +2% and +4%
Start with Prime rate and add between +2% and +4%
  • - select an option -
  • 2.00%
  • 2.50%
  • 3.00%
  • 3.50%
  • 4.00%
- select an option -
Field is required!
Field is required!
Home Loans (AM, RM)
Start with Prime rate and add/ subtract between -1% and +1%
Start with Prime rate and add/ subtract between -1% and +1%
Start with Prime rate and add/ subtract between -1% and +1%
  • - select an option -
  • -1.00%
  • -0.50%
  • 0.00%
  • 0.50%
  • 1.00%
- select an option -
Field is required!
Field is required!
Credit Card (AM, RM)
Start with Prime rate and add between +8% and +10%
Start with Prime rate and add between +8% and +10%
Start with Prime rate and add between +8% and +10%
  • - select an option -
  • 8.00%
  • 8.50%
  • 9.00%
  • 9.50%
  • 10.00%
- select an option -
Field is required!
Field is required!
Vehicle Finance (AM, RM)
Start with Prime rate and add between +1% and +3%
Start with Prime rate and add between +1% and +3%
Start with Prime rate and add between +1% and +3%
  • - select an option -
  • 1.00%
  • 1.50%
  • 2.00%
  • 2.50%
  • 3.00%
- select an option -
Field is required!
Field is required!

Non Interest Pricing

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Average Monthly fee per account:
ELM Savings Account
Between R5 and R20
Between R5 and R20
Between R5 and R20
R0.00
Field is required!
Field is required!
RM Savings Account
Between R20 and R40
Between R20 and R40
Between R20 and R40
R0.00
Field is required!
Field is required!
AM Cheque Account
Between R60 and R90
Between R60 and R90
Between R60 and R90
R0.00
Field is required!
Field is required!
RM & AM Credit Card
Between R50 and R80
Between R50 and R80
Between R50 and R80
R0.00
Field is required!
Field is required!
ELM Sales Consultants
Staff Appointed
Between 0 and 400
Between 0 and 400
Between 0 and 400
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 200
Between 0 and 200
Between 0 and 200
0
Field is required!
Field is required!
Staff promoted to RM Sales consultants
Between 0 and 200
Between 0 and 200
Between 0 and 200
0
Field is required!
Field is required!
RM Sales Consultants
Staff Appointed
Between 0 and 320
Between 0 and 320
Between 0 and 320
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 160
Between 0 and 160
Between 0 and 160
0
Field is required!
Field is required!
Staff promoted to AM Relationship consultants
Between 0 and 160
Between 0 and 160
Between 0 and 160
0
Field is required!
Field is required!
AM Relationship Consultants
Staff Appointed
Between 0 and 240
Between 0 and 240
Between 0 and 240
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 120
Between 0 and 120
Between 0 and 120
0
Field is required!
Field is required!
Staff promoted to Product Specialists
Between 0 and 120
Between 0 and 120
Between 0 and 120
0
Field is required!
Field is required!
Product Sales Specialists
Staff Appointed
Between 0 and 240
Between 0 and 240
Between 0 and 240
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 120
Between 0 and 120
Between 0 and 120
0
Field is required!
Field is required!
People Related - Overtime
ELM Sales Consultants
Between 0% and 20%
Between 0% and 20%
Between 0% and 20%
0.00%
Field is required!
Field is required!
RM Sales Consultants
Between 0% and 20%
Between 0% and 20%
Between 0% and 20%
0.00%
Field is required!
Field is required!
AM Relationship Consultants
Between 0% and 20%
Between 0% and 20%
Between 0% and 20%
0.00%
Field is required!
Field is required!
Product Sales Specialists
Between 0% and 20%
Between 0% and 20%
Between 0% and 20%
0.00%
Field is required!
Field is required!

Service Director


Infrastructure

Infrastructure Budget Available - R1,000,000,000
Field is required!
Field is required!
Infrastructure Investments (Number of Channels)
Number of branches opened
Between 0 and 80
Between 0 and 80
Between 0 and 80
0
Field is required!
Field is required!
New ATMs installed
Between 0 and 660
Between 0 and 660
Between 0 and 660
0
Field is required!
Field is required!
Infrastructure Investments (Capital Invested)
Capital Invested - Telephone Bank
Total Capital Invested
Total Capital Invested
Total Capital Invested
R0
Field is required!
Field is required!
Capital Invested - Technology Systems
Total Capital Invested
Total Capital Invested
Total Capital Invested
R0
Field is required!
Field is required!

Total Spend



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Field is required!
R0
Field is required!
Field is required!

Total may not exceed - R1,000,000,000



Field is required!
Field is required!
Number of branches closed
Between 0 and 40
Between 0 and 40
Between 0 and 40
0
Field is required!
Field is required!
People Related - Number of People

Field is required!
Field is required!
Tellers and Enquiries
Staff Appointed
Between 0 and 1200
Between 0 and 1200
Between 0 and 1200
0
Field is required!
Field is required!
Trainees Appointed
Between 0 and 400
Between 0 and 400
Between 0 and 400
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 400
Between 0 and 400
Between 0 and 400
0
Field is required!
Field is required!
Staff promoted to ELM Sales consultants
Between 0 and 400
Between 0 and 400
Between 0 and 400
0
Field is required!
Field is required!
ATM Service Custodians
Staff Appointed
Between 0 and 50
Between 0 and 50
Between 0 and 50
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 25
Between 0 and 25
Between 0 and 25
0
Field is required!
Field is required!
ATM Monitor Custodians
Staff Appointed
Between 0 and 18
Between 0 and 18
Between 0 and 18
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 9
Between 0 and 9
Between 0 and 9
0
Field is required!
Field is required!
Telephone Bank Agents
Staff Appointed
Between 0 and 240
Between 0 and 240
Between 0 and 240
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 120
Between 0 and 120
Between 0 and 120
0
Field is required!
Field is required!
People Related - Overtime
Tellers and Enquiries
Between 0 and 20%
Between 0 and 20%
Between 0 and 20%
0.00%
Field is required!
Field is required!
ATM Service Custodians
Between 0 and 20%
Between 0 and 20%
Between 0 and 20%
0.00%
Field is required!
Field is required!
ATM Monitor Custodians
Between 0 and 20%
Between 0 and 20%
Between 0 and 20%
0.00%
Field is required!
Field is required!
Telephone Bank Agents
Between 0 and 20%
Between 0 and 20%
Between 0 and 20%
0.00%
Field is required!
Field is required!

Back Office Director


People Related - Number of People

Field is required!
Field is required!
Back Office - Transactional Processing
Staff Appointed
Between 0 and 130
Between 0 and 130
Between 0 and 130
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 65
Between 0 and 65
Between 0 and 65
0
Field is required!
Field is required!
Back Office - Credit Applications
Staff Appointed
Between 0 and 120
Between 0 and 120
Between 0 and 120
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 60
Between 0 and 60
Between 0 and 60
0
Field is required!
Field is required!
Back Office - Collections and Recoveries
Staff Appointed
Between 0 and 120
Between 0 and 120
Between 0 and 120
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 60
Between 0 and 60
Between 0 and 60
0
Field is required!
Field is required!
Back Office - Account Maintenance and Retention
Staff Appointed
Between 0 and 175
Between 0 and 175
Between 0 and 175
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 87
Between 0 and 87
Between 0 and 87
0
Field is required!
Field is required!
Back Office - Valuers
Staff Appointed
Between 0 and 70
Between 0 and 70
Between 0 and 70
0
Field is required!
Field is required!
Staff Retrenched
Between 0 and 35
Between 0 and 35
Between 0 and 35
0
Field is required!
Field is required!
Brand Strategy
Indicate the new name and slogan for your bank and give a short description of your brand awareness campaign.
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Contact Us

If you experience any problems, please don’t hesitate to contact the support team at Katsjiengville®:
Email: marius@katsjieng.co.za
Mobile: 082 828 6933